Privacy notice
How we handle personal information you give us through this website, under the Protection of Personal Information Act, 2013 (POPIA).
Last updated: [date]
Who we are
Mhlopheni Group (Pty) Ltd, registration number [2026/000000/07], is the responsible party for information collected through this website. Our Information Officer is [Information Officer name], reachable at privacy@mhlophenigroup.co.za.
What we collect
- Enquiries: your name, email address, and anything else you choose to give: organisation, phone number, budget range and project description.
- Applications: your name, email address, location, the role and availability you choose, the link you share, and what you tell us about your work. Phone number is optional.
- Technical data: a one-way scrambled version of your IP address and your browser type, used only to block spam and abuse. We don’t store your IP address itself.
Why we use it
Only to reply to your enquiry, prepare a proposal you asked for, or consider you for work. We don’t sell personal information, share it for marketing, or add you to a mailing list.
How long we keep it
Enquiries are deleted automatically after 24 months. Applications are deleted automatically after 12 months. If you become a client or contractor, we keep what our contract and tax law require.
Where it’s stored
Form submissions are stored with Cloudflare, Inc., our hosting provider. Cloudflare’s infrastructure may process information outside South Africa, and we rely on its contractual data-protection commitments for that transfer.
If you message us on WhatsApp, that conversation is handled by WhatsApp (Meta) under its own privacy terms. We use what you send only to reply to you, and we don’t add you to broadcast lists.
Cookies and tracking
This website doesn’t use cookies, analytics or advertising trackers. Our typeface is loaded from Google Fonts, which receives your IP address when a page loads.
Your rights
You can ask us to tell you what information we hold about you, correct it, or delete it, and you can object to how we use it. Email privacy@mhlophenigroup.co.za and we’ll respond within 30 days.
If you’re not satisfied with our response, you can complain to the Information Regulator.
PAIA manual
Our manual under the Promotion of Access to Information Act is available on request from privacy@mhlophenigroup.co.za.